Shipping policy
Shipping Costs
Shipping costs are on us! We offer free shipping on all orders, and we regularly run discounts and promotions stay tuned for exclusive deals.
Shipping Time (Global)
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Processing time: 1–2 business days
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Shipping time: 4–7 business days
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Total delivery time: 5–9 business days
The estimated delivery time is between 5 and 9 business days from the date your order is placed. Please note: deliveries to certain regions may take longer due to local customs procedures or remote locations.
5–9 days = 1–2 days processing + 4–7 days shipping
All orders are shipped via Royal Mail, and include tracking for your convenience.
Order Cut-Off Time
11:00 PM GMT+1 (Amsterdam time)
Orders placed before 11:00 PM are processed the same business day. Orders placed on weekends or public holidays will be processed on the following business day.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing a tracking number so you can follow your delivery in real time.
Delays & Exceptions
While we strive to deliver within the stated timeframes, delivery times may vary due to factors beyond our control, such as customs clearance delays or service interruptions in certain areas. Thank you for your understanding.
Contact Information
Business Address: De Nieuwe Erven 3, Cuijk, Noord Brabant, 5431 NV, NL
Email: info@lorenzi-montague.com
Phone: +31 6 57417218
We aim to respond to all inquiries within 24 hours on business days.
If you have any questions or concerns, don’t hesitate to get in touch we’re here to help ensure a smooth and satisfactory shopping experience.
