Terms and Conditions

1. Overview

This website is operated by Lorenzi & Montague. Throughout the site, the terms “we,” “us,” and “our” refer to Lorenzi & Montague. By accessing this website or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”). These apply to all users, including browsers, vendors, customers, and contributors of content.

If you do not agree with any part of these Terms, you must discontinue use of our site and services immediately. We reserve the right to update or modify these Terms at any time, and it is your responsibility to review them periodically. Continued use of the site constitutes acceptance of any changes.

Our online store is hosted by Shopify Inc., which provides us with the e-commerce platform to sell our products.

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2. Eligibility

By using this site, you confirm that you are of the legal age of majority in your place of residence, or that you have obtained consent from a parent or legal guardian for any minor dependents using the site. You agree to comply with all applicable laws, including those related to consumer rights and intellectual property.

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3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that any content (excluding payment information) may be transferred unencrypted over various networks. Unauthorized use, copying, or exploitation of any part of the service or content is prohibited.

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4. Accuracy of Information

We aim to provide accurate, complete, and up-to-date information. However, we do not warrant that product descriptions, pricing, or other content is free of errors. All reliance on material on this site is at your own risk. We reserve the right to correct errors and update content without prior notice.

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5. Product Availability and Pricing

Prices and availability of products are subject to change without notice. We may modify or discontinue products at any time. Any offer made on this site is void where prohibited by law.

We do not guarantee color accuracy due to varying screen displays. We reserve the right to reject or cancel orders, including suspected fraudulent or unauthorized transactions. If an order is cancelled, we will notify you via the contact details provided.

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6. Billing and Account Information

You agree to provide current, complete, and accurate billing and account information. It is your responsibility to ensure that your payment and contact details are up to date. We may refuse or limit orders placed under the same account, address, or payment method if fraud is suspected.

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7. Returns

We accept returns within 30 days of receipt.

• Return shipping costs are the customer’s responsibility.

• We do not provide prepaid return shipping labels. Customers must arrange and pay for return shipping themselves.

• Returned items must be unused, in original condition, and with all packaging included.

• Refunds will be issued after inspection of the returned goods.

• Shipping costs are non-refundable.

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8. Third-Party Services

Our website may link to third-party websites or services. We do not endorse and are not responsible for the content, policies, or practices of any third-party site. Please review their terms before engaging with them.

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9. User Content and Feedback

By submitting content such as feedback, reviews, or suggestions, you grant us the unrestricted right to use, edit, and publish this material. We reserve the right to monitor, edit, or remove content deemed offensive, false, or in violation of these Terms.

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10. Prohibited Uses

You may not use our site or services for any unlawful purpose or to:

• Violate intellectual property rights

• Transmit malware or harmful code

• Submit false or misleading information

• Harass, abuse, or discriminate against others

We reserve the right to suspend or terminate your access for violations.

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11. Limitation of Liability

We do not guarantee that the service will be error-free, uninterrupted, or secure. Your use of the service is at your own risk. To the fullest extent permitted by law, we are not liable for any direct, indirect, or consequential damages.

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12. Indemnification

You agree to indemnify and hold Lorenzi & Montague and our affiliates, employees, and partners harmless from any claim or demand arising out of your breach of these Terms or misuse of our services.

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13. Severability

If any part of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

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14. Governing Law

These Terms are governed by and construed in accordance with the laws of the Netherlands. All disputes shall be resolved under Dutch jurisdiction.

15. CONTACT INFORMATION

Business Address: De Nieuwe Erven 3, Cuijk, Noord Brabant, 5431 NV, NL

Email: info@lorenzi-montague.com

Phone: +31 6 57417218